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Glowing orange circuit traces forming the Neteam mark on a dark circuit board
NYC Managed IT · AI Automation · Cybersecurity · Cloud

Managed IT services in NYC — we become your IT department.

Managed IT, outsourced helpdesk, AI automation, cybersecurity, cloud, and voice for businesses across New York City and Long Island. One team of specialists, serving NYC since 2001.

  • New York CityManhattan, Brooklyn, Queens, the Bronx & Staten Island
  • Nassau & WestchesterNassau County, Yonkers & White Plains
  • New Jersey & beyondNorth-Eastern New Jersey, plus nationwide remote support
  • Around the clock24/7 threat detection for computers & Microsoft 365, powered by Huntress

Some of our technology and AI partners

A day with your IT department
01Overnight029:00 AM03After hours04Every day
Server room at night with status lights and a monitoring screen
Overnight

Your systems are monitored overnight.

Critical systems are monitored 24/7/365, and Huntress watches computers and Microsoft 365 email for threats around the clock.

Monitoring
24/7/365
Threat detection
Huntress
Covers
Computers and M365 email
Helpdesk desk with a phone, headset and ticket queue in morning light
9:00 AM

Our helpdesk opens at 9:00.

The helpdesk opens Monday to Friday, 9:00 to 5:30. Remote support from our New York team, or on site when it matters.

Helpdesk
Mon to Fri, 9:00 to 5:30
Support
Remote or on site
Call
718-433-2925
Open network rack with a cable tester and laptop after hours
After hours

A technician is on call for urgent issues.

An on-call technician handles urgent issues after hours. Emergency fees may apply.

After hours
On-call technician
For
Urgent issues
Note
Emergency fees may apply
Open-plan New York office with rows of monitors and a server closet
Every day

One team for all of your IT.

IT, AI automation, security, cloud, voice and low voltage, planned together by one accountable team.

Practices
IT, AI, security, cloud, voice, low voltage
Team
One accountable partner
Since
2001

An illustrative day, not a promise of specific response times.

Office desk overlooking Manhattan with a monitor showing all systems healthy
Preemptive maintenance, personable serviceHelpdesk Mon–Fri 9:00 AM–5:30 PM, with an on-call technician for urgent issues after hours.
24/7/365 monitored
Why Neteam

IT that quietly makes everything work better

Your IT infrastructure is critical to your business — when it goes down, you lose money. We keep it healthy, secure, and fast, so you can focus on running your company.

  • A more efficient workforce

    Technology that removes friction so your team focuses on work that matters — not IT problems.

  • Lower IT maintenance costs

    Preemptive maintenance catches problems early, so you are not paying for avoidable emergency repairs.

  • Proper protection for failure

    Layered security, backups & disaster recovery planning help you recover when things go wrong.

  • Faster network speeds

    Right-sized networks and servers, maintained and monitored so they keep performing.

Managed Cybersecurity & Compliance

Enterprise-grade security, sized for your business

Cyber threats don't care how big you are. Neteam wraps your business in layered, managed protection — detection, response, and compliance-driven security services. Your computers and Microsoft 365 email get 24/7 threat detection & response, powered by Huntress, and critical systems are monitored 24/7/365.

  • 24/7 threat detection, powered by Huntress
  • 24/7/365 monitoring
  • Compliance-driven security services
Why businesses trust Neteam

A New York IT partner since 2001

Preemptive maintenance, personable service, and critical systems monitored around the clock. Extra service is part of our regular performance — it's how we've built long-term relationships with New York businesses since 2001.

  • Monitored 24/7/365
  • Local offices in Astoria & Long Island
  • One accountable local team
Get a Free Consultation
Neteam at a glanceSince 2001
Serving New York since 2001Long-term relationships built on extra service
Local officesAstoria, Queens & Williston Park, Long Island
One accountable partnerIT, AI automation, security, cloud, voice & low voltage together
Always monitoredCritical systems maintained & monitored 24/7/365
What clients say

New York businesses we already support

In their own words — from New York businesses we support.

As an office manager of mid-size construction company in NYC, Neteam has helped us get organized with project management software that helped stream line our projects and gave us the ability to efficiently collaborate with our teams on the field. We now do all of our field reports digitally and this has significantly raised the bottom line on our projects.

Christina LanfritOffice Manager — Zoom Contracting

Before Neteam, our network was full of problems and issues. Everything ran slow and you could not get anything done. Neteam came in and revamped everything and gave us an enterprise grade network. The productivity gain on our employees is 3 fold. Technical computer issues are a thing of the past and my employees can now focus on doing their job. Neteam is a valuable IT partner to have by your side.

John KinnasisCEO — XTP Industries
How we work

Onboarding that's refreshingly simple

01

Consult

A free consultation to understand your network, security needs & unique challenges.

02

Plan

Tailored solutions and a clear proposal — no jargon, no surprises.

03

Onboard

We deploy monitoring, security & documentation, and meet your team.

04

Support

Preemptive maintenance, 24/7/365 monitoring and personable support from our team.

FAQ

Questions we hear about IT, AI automation, security and cloud

Does Neteam help businesses with AI?

Yes. Neteam helps NYC and Long Island businesses use AI safely: Microsoft 365 Copilot readiness, AI governance and acceptable-use policies, Purview data-loss prevention, managed Claude Enterprise, and AI workflow automation. The same team that manages and secures your IT does the AI work, so it fits the systems you already run.

Which AI tools do you work with?

We work with the major AI platforms, including ChatGPT, Claude and Grok, as well as Microsoft 365 Copilot, and we help clients choose, secure and roll them out. We also set up and manage Claude Enterprise from Anthropic.

Is it safe to let AI tools see our company files?

It can be, if permissions are cleaned up first. AI tools can reach whatever their users can reach, so we review who can see what, apply data-loss prevention and write clear rules for staff before we automate anything.

What areas does Neteam serve?

Neteam serves businesses across New York City and Long Island from offices in Astoria and Williston Park, with remote support available nationwide. Call 718-433-2925 for a free consultation.